Frequently asked questions
The questions a diligence reader asks are the ones a homepage buries.
Ten questions, answered the way the rest of this site is written: plainly, and without hedging. Send this page to your risk committee — that is what it is for.
The ten questions
It is real. Every capability described on this site resolves to a repository path we will show you — ask us for it.
No. Never. It is architecturally prevented, not policy-prevented — the inference boundary is enforced in the platform, not in a document someone can override under pressure. Personality inference, emotion recognition and behavioural profiling do not reach an underwriting, pricing or claims decision, and the record can certify their absence for a given decision, which is a stronger statement than a promise. Consent-gated psychometric work exists on the human side of the product — coaching, tone, buying-committee reads — and never crosses into a risk decision.
No. It runs beside your policy admin and claims systems and reads from them. There is no rip-and-replace, and a pilot does not require one.
No. There is no free-text assistant at the centre of it. The unit of work is a decision that gets deliberated, gated and sealed — with a named human who signs it.
Nothing is released. A tier-five job that cannot get agreement between two independent models does not produce an output; it produces a refusal with a machine code, and the refusal is itself part of the record.
In our own datacentre, in Europe. Every read, write and dispatch is scoped on three axes — your organisation, the individual owner, and optionally the business unit — and the predicate lives in the shared query layer every repository inherits rather than in something each route remembers to add. A surface that cannot resolve all three refuses rather than guessing.
Your organisation’s own provider pool. You bring your own accounts and your own billing; we hold no shared key behind your tenant. An organisation with no keys configured cannot serve AI at all — an honest empty state, not a silent fallback to ours.
Yes, in full, in an open format, including the hashes that make it checkable. Evidence you cannot remove is evidence you do not own.
Ask us for the source behind any figure on this site — a citation with two independent sources, or a repository path you can check yourself. We would rather point you at the evidence than ask you to take our word for it.